---
title: "Level 3 Future People Professional - L3 HR Support Apprenticeship"
description: "Future People Professional Level 3 HR Support Apprenticeship | Arden University"
canonical: "https://ads.pr1.ops.ads.arden-prod01.arden.ac.uk/apprenticeships/level-3-hr-support-apprenticeship"
published: 2026-06-19
updated: 2026-09-04
author: "Arden University"
---

# Level 3 Future People Professional - L3 HR Support Apprenticeship

## Course details and modules

This apprenticeship is delivered through a structured learning journey, beginning with onboarding and progressing through five defined phases. The programme builds capability from foundational HR knowledge through to applied HR practice, service delivery, people data, reporting and End Point Assessment preparation.

### Modules

You’ll begin your apprenticeship by reflecting on your current role, responsibilities and development goals. This helps you build a clear understanding of where you are starting from and what you want to achieve.

You’ll develop confidence in your role as an HR professional, understand programme expectations and begin your learning journey with a clear sense of direction and purpose.

Phase 1: Business Acumen and the Role of HR

- **Months 2–4**
    You’ll develop an understanding of how your organisation operates, including its structure, purpose and the products or services it delivers.
    You’ll explore how external factors and market conditions influence organisational priorities.
    You’ll also learn how your role fits within the wider organisation and how HR supports business objectives. This will help you understand how different teams work together and how effective HR support contributes to organisational success.

Phase 2: Employment Law, Equality and Ethics

- **Months 5–7**
    You’ll build a strong understanding of employment law, HR policies and ethical practice, and how these apply within your organisation.
    You’ll learn how to apply HR policies appropriately in workplace situations, supporting fair, lawful and consistent people management.
    You’ll also develop confidence in recognising when issues need to be escalated and how to support managers in handling people-related challenges.

Phase 3: The Employee Lifecycle and HR

- **Months 8–10**
    You’ll develop your understanding of key HR processes across the employee lifecycle, including recruitment, onboarding, performance management and development.
    You’ll learn how to maintain accurate HR records, prepare and interpret HR reports, and communicate effectively with colleagues and managers.
    This phase focuses on building strong, trust-based relationships and delivering a professional HR service.

Phase 4: People Data, Reporting and Insight

- **Months 11–13**
    You’ll develop the skills to use HR systems, tools and data effectively in your role, supporting accuracy, compliance and consistency in HR processes.
    You’ll learn how to respond to HR queries, provide advice to managers and deliver high-quality customer service.
    You’ll also build your ability to use data and insight to support decision-making and improve HR service delivery.

Phase 5: EPA Success Toolkit / Gateway to Impact

- **Months 14–15**
    In the final phase of the taught programme, you’ll consolidate your knowledge, skills and behaviours and apply them within real workplace and assessment contexts.
    As part of the assessment preparation, you’ll complete a consultative workplace project and prepare for End Point Assessment.
    This phase supports readiness for both the professional discussion and submission of the consultative project, supported by reflective practice and structured preparation

### Final Apprenticeship Assessment

At the end of the programme, apprentices complete an End Point Assessment, where they demonstrate their knowledge, skills and behaviours through real workplace application.

The EPA is designed to assess an apprentice’s ability to apply HR support principles in a practical organisational context.

The End Point Assessment includes:

- A consultative work-based project or initiative, demonstrating the ability to plan and deliver HR activity
- A professional discussion focused on the apprentice’s development throughout the programme

The assessment provides clear evidence that apprentices can operate as effective HR Support professionals, delivering compliant, high-quality and customer-focused HR services within their organisation.

## Study options

Your apprenticeship is supported through four key online platforms, each designed to help you learn, apply, and track your progress effectively:

**BUD –** The central hub for your learning journey. Here you will follow the Diagnose, Develop, Demonstrate, Debrief cycle, apply your learning in the workplace, and build your portfolio of evidence over time. BUD is also where you will record your off-the-job hours.

**iLearn –** This platform hosts key learning content and interactive knowledge checks that mark the end of each monthly learning cycle. iLearn helps you consolidate your learning throughout the programme and provides links to live workshops and pre-recorded webinars.

**Zoom –** All live workshops and Academic Skills sessions are delivered via Zoom, giving you interactive, real-time learning experiences.

**Teams –** Your orientation, first day of learning, and ongoing coaching sessions take place on Teams, providing a space for collaboration, support, and communication with your coaches.

![Rob Wyatt](https://cdn.arden.ac.uk/s3fs-public/styles/quote_m/public/2023-11/RobWyatt.jpg)

It’s been absolutely brilliant. The development days allow us to bounce ideas off each other and gain experience from people with different backgrounds. It really brings our online learning to life. I really look forward to attending these.

Rob Wyatt

Senior Leader Masters Degree Apprenticeship

During your orientation, you will receive a full introduction to each platform, ensuring you know how to access and make the most of the tools available throughout your apprenticeship.

This apprenticeship is delivered through online learning, live virtual teaching and workplace-based application.

- Delivery includes:
- Self-guided online learning
- Recorded webinars
- Live virtual teaching sessions
- 1:1 coaching and support
- Progress reviews
- Workplace-based project application

Apprentices are expected to complete an average of 6 hours of off-the-job learning per week to support completion of the programme requirements.

## Entry requirements

At Arden University we consider applications on a case by case basis. If you have significant work experience, have qualifications you have gained elsewhere, or a degree or qualification that isn't a clear pathway to this degree - we are more than happy to discuss your application.

At Arden University we consider applications on a case by case basis. If you have significant work experience, have qualifications you have gained elsewhere, or a degree or qualification that isn't a clear pathway to this programme - we are more than happy to discuss your application.

### Eligibility

Be in employment in a job with responsibilities aligned with the apprenticeship standard

Have evidence of funding eligibility from their employer

- Hold a GCSE Grade A\*-C /9-4; OR a have completed recognised Access Programme or equivalent. Please note:
- All applicants will undertake an initial assessment in English and Maths competency

Applicants must achieve a minimum of Level 1 to demonstrate readiness to study and ensure appropriate support to succeed on programme

Meet DfE apprenticeship funding residency requirements

Remain in contracted employment for the duration of the apprenticeship, including EPA

### English and Maths Requirements for Apprentices

To help you succeed in your apprenticeship, it's important you have the right level of English and maths. Here’s what you need to know:

If you're aged 16 to 18 and don’t already have, or cannot provide evidence of, a Level 2 qualification (GCSE or equivalent) in English and/or maths, you’ll be required to study these subjects as part of your apprenticeship. This is a mandatory part of your training.

If you're 19 or older and don’t already have, or cannot provide evidence of, a Level 2 qualification in English and/or maths, your employer will decide whether you need to take standalone qualifications during your apprenticeship. This offers more flexibility based on your role and development needs.

## Course fees and funding

The apprenticeship funding band for this programme is £4,500.

For levy-paying employers, the full cost of the apprenticeship can be covered through the apprenticeship levy.

For non-levy paying employers, a proportion of the programme cost is paid by the employer, with the majority funded through government co-contribution, subject to the latest apprenticeship funding rules.

## Meet the faculty

![Professor Dilshad Sheikh](https://cdn.arden.ac.uk/s3fs-public/styles/quote_m/public/2021-04/Dilshad%20Sheikh_0.png)

Here at Arden University we strive to provide a fresh and unique approach to your business and management education. With ideas and experiences taken from employers and thought leaders across the world, we give you the opportunity to put proven business skills and techniques into practice during your studies. I look forward to welcoming you to the Arden University family.

Professor Dilshad Sheikh

Dean of the Faculty of Business

## Career prospects

related courses

- [ Level 4 Corporate Responsibility and Sustainability Practitioner Apprenticeship  ](https://arden.ac.uk/apprenticeships/level-4-corporate-responsibility-sustainability-practitioner-apprenticeship)
- [ Level 4 Associate Project Manager Apprenticeship (Business)  ](https://arden.ac.uk/apprenticeships/level-4-associate-project-manager-business-apprenticeship)

This apprenticeship provides a strong foundation for long-term HR and people careers.

Successful apprentices may progress into roles or development pathways linked to:

- HR Advisor
- People Advisor
- HR Coordinator
- People Operations Coordinator
- Recruitment Coordinator
- Talent Coordinator
- Employee Experience Coordinator
- HR Systems or HR Operations roles
- Wider people professional roles

The programme helps learners move beyond reactive HR administration and develop the confidence, professionalism and people capability needed to take on greater responsibility within HR and people teams.

## Industry skills

Throughout the apprenticeship, learners will develop practical workplace skills in:

- HR administration and people operations
- Supporting the employee lifecycle, including recruitment, onboarding and employee records
- Using HR systems, people data and reporting tools
- Maintaining confidentiality and handling sensitive employee information appropriately
- Applying employment law, HR policies and ethical practice
- Supporting managers and employees with HR queries
- Communicating effectively with colleagues, managers and stakeholders
- Delivering professional, customer-focused HR support
- Organising and prioritising HR activities
- Applying professional behaviours and continuous improvement.

### Professional recognition

Successful completion of this apprenticeship demonstrates occupational competence against the Level 3 HR Support Apprenticeship Standard.

Apprentices will be able to evidence their ability to apply HR support principles in a real workplace context and contribute to compliant, consistent and effective people management.

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